2021 Arden Way
Tues-Fri: 9am - 5pm
PLEASE CALL AS HOURS MAY CHANGE DUE TO COVID-19.
Sacramento store manager and owner John Bauer started his career with Rack N Road in 1991 at our original store in Redwood City, Ca. Being one of the founders of Rack N Road, he is quite simply put; one of the most knowledgeable employees when it comes to sales, installations and our products! What makes him truly special is his genuine love and enthusiasm for vehicle outfitting, our great products and most importantly phenomenal customer service. When he’s not managing the store John also handles our employee training and new product development. Although he eats, breathes and dreams Rack N Road, he does find time to get out and have some fun and attacks that with the same fervor as he does his career. He’s an avid motocross rider, golfer, wake boarder, snowboarder and volleyball player. He also loves spending time with his wife and two children and enjoys camping, travel and boating. John is the true definition of Rack N Road’s difference when it comes to what makes us special and that is expertise, second to none customer service and someone that enjoys helping others get out and enjoy the road of life!
The Sacramento store is currently hiring! We're looking for a few hard working, outdoor and automotive loving individuals, for a variety of positions. We have open positions in Sales, Customer Service, and Product Installations.
If you or if you know someone who may be interested Please click here to download an application. You can drop off a resume and/or application off at the store, email it to Resumes@racknroad.com or send by fax to 1-866-532-9049. If submitting a resume, an application does not need to be submitted. Please don't hesitate to contact us with any questions.
I bought a Thule taxi SUP rack and needed it installed. I called Rack N Road first... They were super nice and offered to install the rack for me. During the installation they noticed my factory rails on my Yukon were not engaging. John took his time finding a solution to the problem so I wasn't stuck replacing the entire rail system on my Yukon. (Although they have killer rail systems!!) This goes to show above and beyond customer service! It's not all about how much can I make off this customer, it's about how to treat the customer with the upmost superior service. When we actually will need to replace the rail system... And I will be back to Rack N Road to do so!
Rack N Road saved me....I drive a 2014 Scion IQ and was taking a road trip with my kids from Sac to Palm Springs 1 dad + 2 teenagers = not a lot of room for them or their bags. Called Rack N Road and spoke to Brian...got me in and out in 1 hour. Kids and I were excited to have the extra space. Thanks again guys...
Well, my experience was amazing today.
I bought a used Thule rack and needed to buy a new fit kit for the rack to fit my car. So I called when they first opened and they had 1 available, so they held it for me...